Frequently Asked Questions

Q: w2x-app looks “fuzzy” on the HiDPI screen of my Windows 10 computer. I thought HiDPI screens were well supported by your desktop application. How to fix this problem?

A: Same problem with XMLmind XML Editor. Detailed answer here.

Q: I have successfully downloaded and installed your software using your .dmg distribution but now, I cannot start the application on my Mac running macOS Catalina 10.15. The error dialog box says: This software needs to be updated. Contact the developer and that's what I am doing. Please advise.

A: The .dmg distributions rebuilt on November 22, 2019 fix this problem. If you want to install a version older than v1.8, you'll find a workaround explained here.

Q: Following your instructions, I managed to install your software on my Mac running macOS Catalina 10.15 (using your .dmg distribution for that), however the File|Open dialog box and the File|Folder pane do not display any of the files found in my Documents folder. Is this a known bug?

A: Same problem with XMLmind XML Editor. Detailed answer here.

Q: When converting DOCX to a DITA map (or a DocBook V5.1 assembly), I often get topic filenames looking like d0e35.dita. How to instruct XMLmind Word To XML to generate more meaningful filenames?

A: Pass w2x the following command-line options:

-p edit.ids.generate-section-ids yes
-p split.use-id-as-filename yes

If you are using the w2x-app desktop application, use the setup assistant (AKA “wizard”) to create a custom conversion specification and specify the above options in the "Other parameters" screen.

Option "-p edit.ids.generate-section-ids yes" is not needed if you use MS-Word to add a bookmark at the beginning of all the headings (e.g. paragraphs having, Heading 1, Heading 2, etc, styles) of your DOCX document. Of course, this bookmark is expected to have a meaningful name.

Q: When converting DOCX to DocBook, the generated tables are HTML tables. I would like them to be DocBook (that is, CALS) tables. How to do that?

A: Pass w2x the following command-line options:

-p convert.set-column-number yes
-p transform.cals-tables yes

If you are using the w2x-app desktop application, use the setup assistant (AKA “wizard”) to create a custom conversion specification and specify the above options in the "Other parameters" screen.